THIS IS CARAVANS AND YOUR PRIVACY

This Privacy Policy sets out how This is Caravans uses and protects any information that you share with us. This is Caravans is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. This is Caravans may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

 

PRIVACY POLICY

This website www.thisiscaravans.co.uk (the “Website”) is owned and operated by This is Caravans, 8 Glebe Court, Newent, Gloucestershire, GL18 1DU. Any references to “we”, “our” or “us”, refer specifically to This is Caravans. This privacy policy explains how we use any personal information we collect about you when you use our website and/or sign up to our database.

What information do we collect about you?

We collect information about you when you register with us. This information may consist of: name, address, phone number, address, and email address. We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions, correspond with us and/or make an enquiry or booking.

Where do we store the information about you?

Mike Morgan Media look after our database on our behalf and under our instruction and transmit the data securely to the Mailchimp’s secure servers based in the United States of America. Both Mike Morgan Media and Mailchimp are fully GDPR compliant.

How will we use the information about you?

We use this information in a number of ways:

• To send you occasional newsletters.
• To contact you regarding special events and offers that we think may be of interest to you.
• To inform you of important information that could affect you, like changes in our opening times.

Our customer's privacy is of the utmost importance to us, and we will never release your details to third party organisations for marketing purposes.

Marketing:

We would like to keep you updated with our special offers, product updates and general information such as our opening hours. For the purposes of GDPR regulations This is Caravans operates a soft OPT IN option. You may opt out of receiving these communications at any time and there is always an option at the bottom of every email marketing campaign that you can click to unsubscribe quickly and without fuss.

Access to your information and correction:

This is Caravans is compliant with GDPR process at all times, and strict procedures are in place to prevent the loss, misuse or alteration of the collated information, and to make such information as secure as possible against unauthorised access and use. This is Caravans also comply with the requirements laid down by the Data Protection Act 1998 and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes. You may contact us at any time to request a copy of all data and information we hold on you. You may also contact us to amend or update your details at any time by calling us on 01531 828274 or by emailing us at info@thisiscaravans.co.uk. You can amend your personal online account details by visiting your account details page.

Cookies:

Cookies are tiny text files that are placed on your computer to collect standard internet log information and visitor behaviour information. We currently don’t have Cookies enabled on our website.

Our cookies are safe and can’t harm your computer. We use a cookie that may allow us to collect unidentifiable visitor information to enable us to improve our website

This may include the number of visits to a page or whether a mobile device is used to access it. This data allows us to provide a better service as we tailor our website development around what you and our other visitors need. If particular pages are slow to load, this information can help pin point at what time of day and the reasons why this may be happening. This collection service is provided by Google and is called Google Analytics.

Other websites:

Our website may contain links to third party sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Website Security:

This is Caravans use the latest Secure Server Technology to ensure that all data submitted through our website is protected to the highest standards. We currently don’t operate an ecommerce platform but if we do ever go down that route then Secure Socket Layer (SSL) encryption will be used to ensure that all credit card and transactional information is secure.

You can tell when the web page you’re using is secure as the letters 'https' will replace 'http' in the browser address window. You will also notice a yellow padlock appear, either next to your browser address window or at the bottom of your browser window. 

In almost all cases, when you go to a web site, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information like what time certain pages were viewed, and the IP address of the visitor. We use this information to analyse trends, administer the site, track user movements through the site, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.

Changes to our privacy policy:

At This is Caravans we regularly review our privacy policy and will place any updates on this page. We recommend that our customers visit these pages regularly. This privacy policy was last updated on 20th October 2018

How to contact us:

Please contact us if you have any questions about our privacy policy or information we hold about you.

• By email: info@thisiscaravans.co.uk
• By phone: 01531 828274
• By mail: This is Caravans, 8 Glebe Court, Newent, Gloucestershire, GL18 1DU